CX vs. UX: The Yin and Yang of Customer Loyalty
InteractionMetrics
JUNE 19, 2023
As customers, we have all felt the difference when a company makes UX a priority. An e-commerce site with bold checkout buttons and a simple shopping cart icon demonstrates the fundamentals of good UX design. Companies that employ UX designers strive to build interfaces that are straightforward and easy to use. Walk in their shoes.
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