CX Predictions and Tips for 2017
Clicktools
JANUARY 6, 2017
We’ve reached the end of the first week of 2017, which means it’s time to look into my magic ball and see the future. Here are five topics likely to headline 2017. To reach them, leverage text, mobile, and social channels. Social is the new self-help channel, so be all over it. Mind the millennials.
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