5 Top Customer Service Articles For the Week of January 30, 2017
ShepHyken
JANUARY 30, 2017
Southwest’s Communications Chief Shares Her Top 3 Crisis Management Tips by Social Media Today. Social Media Today) Nearly half of all organizations make the mistake of not planning for a crisis, thinking it’s either superstitious or somewhat futile. Customer Service Software Buyer Report – 2016 by Craig Borowski.
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