Solving 2020’s CX Challenges: 3 Influencers from SAP SAPPHIRE Weigh In
Experience Investigators by 360Connext
JUNE 30, 2020
There’s never been a year quite like 2020. Customer experience leaders are adapting to what customers need, as well as what can be reasonably offered. As the second half of 2020 arrives, there are ongoing challenges without apparent solutions. Customer behaviors changed in 2020, too.
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