4 Keys to Transforming Your CX Program to an ROI-Focused, Revenue Generating Machine
InMoment XI
JULY 4, 2022
2022 is being branded as “ The Year of the Squeeze. And due to these conditions, businesses need to justify the return on investment (ROI) for every initiative—including their customer experience (CX) program. Customer Acquisition: This comes from supporting the brand positioning and positive word of mouth. 4: Don’t Stop.
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