Optimove

SEPTEMBER 29, 2023

Optimove scored the highest in the Journey Orchestration use case in Gartner’s Magic Quadrant companion report, “The Critical Capabilities for Multichannel Marketing Hubs.” According to Gartner, Optimove “enables data-centric, high-frequency marketing programs, with data management and AI to deliver top-tier personalization.”

2023 78

2023 Marketing ROI Download 78

kommunicate

MARCH 17, 2023

Last Updated on March 17, 2023 A Salesforce research says that 89% of the customers who liked a company’s customer service are likely to make a repeat purchase. The era of “build a great product, market it well, and the customers will come” is over. It is 2023. Customers talk. And, to make matters worse, [.]

2023 105

2023 Blog Customers Customer Service 105

Daniel Group

FEBRUARY 17, 2023

What’s on Your Marketing Agenda? How Can Better CX Help Marketing? Making your marketing dollars more effective is on everyone’s marketing agenda. One way to make your marketing efforts more effective (and stretch the budget) is to improve CX. You can help make their marketing jobs easier in 2023.

2023 52

2023 Marketing B2B Reference 52

Optimove

SEPTEMBER 21, 2023

Retailers should start holiday shopping marketing early ahead of 2023 Black Friday and Cyber Monday and focus on existing customers, Optimove data shows. Early Bird marketing land Black Friday customer To meet customer expectations this year, marketers should not wait before they begin their marketing efforts.

2023 81

2023 Marketing 2022 2021 81

Lumoa

NOVEMBER 17, 2022

Here are the CX trends you can expect to see in 2023 and how to keep your e-commerce business on track with the evolution of CX. Customer Experience in E-commerce Trend Predictions for 2023. Using your customer’s name in marketing materials and customer support can build trust and forge a personal connection. . Data Collection.

E Commerce 83

E Commerce 2023 E-support Customer Experience 83

ShepHyken

DECEMBER 23, 2022

They share their top 5 unified communications predictions for 2023. 2023 will be all about customer lifecycle management (CLM). Mitel executives had more to say on CLM and what the unified communications landscape will look like in 2023. Top 5 UC Predictions for 2023. Predictable. Our prediction?

2023 70

2023 Communication Contact Center Return on Investment 70

Optimove

OCTOBER 3, 2023

Optimove’s 2023 Report of Players’ Preferences in iGaming Marketing uncovers key insights to boost performance of marketing campaigns, gaming loyalty programs and more. The Battle Against Marketing Fatigue An overwhelming 86% of players say they unsubscribe from sites.

2023 52

2023 Loyalty Insights Loyalty Programs 52

Optimove

MAY 29, 2023

The Changing Digital Marketing Landscape Digital marketing is changing at the speed of light. As consumers become increasingly tech-savvy, some marketing practices simply don’t cut it anymore. As consumers become increasingly tech-savvy, some marketing practices simply don’t cut it anymore. Thinking product centricity.

2023 52

2023 Marketing Customer Journey Consumers 52

TechSee

AUGUST 14, 2023

’s 9 Binge-Worthy Marketing Podcasts. An experienced strategist with excellent knowledge of business management, strategy, brand, and marketing. Jon’s thought leadership can be followed on his widely-read JAA’s Analyst Blog. She hosts a popular podcast called The Human Duct Tape Show, listed #1 on Inc.’s

2023 207

2023 Customer Service Contact Center Customer Centricity 207

Magellan Solutions

AUGUST 23, 2023

The marketing landscape is changing due to the evolution of Artificial Intelligence (AI). AI has transformed marketing strategies and is a powerful tool. AI marketing tools are shaping the future of marketing. Initially, AI simplified tasks such as email marketing and social media scheduling.

Marketing 98

Marketing Social Media Advertising ROI 98

Lumoa

FEBRUARY 28, 2023

Businesses that want to grow in 2023 (and beyond) realize that this isn’t a problem—it’s an opportunity. Your customers are a wealth of information on how you can improve your marketing, sales, and customer experience. All you have to do is ask (and listen!). This is a great way to drive additional revenue growth over time.

2023 83

2023 Feedback Net Promoter Score NPS 83

Lithium

JUNE 6, 2023

Some blog areas are limited to Khoros customers only. Kudos Awards 2023 Is your brand using Khoros technology to deliver world-class digital customer experiences with strategies and results that others can learn from? If you haven't signed up to receive the Customer Newsletter, you're missing out on the latest and greatest from Khoros!

2023 52

2023 Webinar Events Metrics 52

Lumoa

SEPTEMBER 30, 2022

Let’s take a look at the trends that will shape the customer journey in banking in 2023 and beyond. According to PwC’s data, direct or digital banks now hold 20% of the market share, doubling since 2019. Large traditional banks hold around 42% of the market share, but community banks and other small institutions have suffered.

Banking 94

Banking 2023 Customer Experience Financial 94

Lithium

MARCH 7, 2023

Some blog areas are limited to Khoros customers only. TikTok, AI, and Influencers: a guide to 2023 social trends - Our guide to 2023 social trends offers insight into how social media will change this year. Sign up today ! Here’s the Atlas content you do not want to miss!

2023 52

2023 Omnichannel Webinar Social Media 52

Lithium

SEPTEMBER 5, 2023

Some blog areas are limited to Khoros customers only. Marketing Announcement: Advanced Twitter Metrics Changes The API supporting Advanced Twitter Metrics is being deprecated. CMX Summit, Oct 4th-5th Khoros will be at the biggest community industry conference of the year, CMX Summit 2023, in San Fransisco on October 4-5!

2023 52

2023 Webinar Metrics Social Media 52

Totango

OCTOBER 18, 2023

G2, the software industry’s largest and most trusted marketplace, unveiled its 2023 fall report, and Totango earned a staggering 49 badges, including 31 category leader badges. It’s that time! It has allowed us to provide far more holistic visibility and understanding to our team, as well as far more actionability with regard to our data.” —Mid-market

2023 104

2023 Customer Journey Mapping Customer Journey Customer Success 104

Lithium

JANUARY 3, 2023

Hello 2023! Some blog areas are limited to Khoros customers only. Block publishing of potentially offensive images in Social Marketing Introducing a new AI-based image detection capability that will help prevent potentially offensive images from being published on posts. We can't believe it either. Sign up today !

2023 52

2023 Events Contact Center Webinar 52

BirdEye

NOVEMBER 21, 2023

Amidst these challenges, the last thing you want to waste your time on is unrealistic and time-consuming digital marketing strategies that give you no results. This blog stands apart as a non-overwhelming guide, no-fluff, just actionable insights, offering a streamlined approach to interior design marketing.

Marketing 106

Marketing Social Media Advertising Workshop 106

Lithium

OCTOBER 3, 2023

Some blog areas are limited to Khoros customers only. Congratulations to the 2023 Kudos Awards Winners & Finalists! We are so excited to announce the winners and finalists for 2023! One batch of changes will occur on Sep 20, 2023, and the second batch will follow on Nov 20, 2023. Sign up today ! API endpoints.

2023 52

2023 Webinar B2C Social Media 52

BirdEye

SEPTEMBER 15, 2023

This blog post explores the top 12 ways businesses can leverage AI for their sales functions in 2023. For a successful deal closure, your sales team needs a variety of aids, such as marketing collateral, customized proposal decks, content libraries, and more. Table of contents What is AI in sales? Why do we need AI in sales?

Sales 111

Sales 2023 Social Media Demo 111

Blueshift

JUNE 1, 2023

As the busy holiday season slowly approaches, it’s crucial that marketers adopt strategies now to ensure efficiency and maximize customer outreach later. This is where AI comes in, especially as marketers are tasked with doing more with less. to $1.328 trillion for the 2023 holiday season.

E Commerce 98

E Commerce Retail Marketing 2023 98

BirdEye

DECEMBER 21, 2022

billion users by 2023. You’ll need to create video content if you want to find success on social media in 2023. Short-form videos aren’t going anywhere, and with that in mind, marketers are using Stories as a new marketing tool. Crisis management will be a necessity in 2023. The growth of TikTok is unstoppable.

Social Media 87

Social Media 2023 2022 2026 87

BirdEye

MAY 26, 2023

In this blog post, we’ll explore what features good software should have as well as some of the top scheduling apps on the market. Ensure your institution or practice is compliant with its HIPAA requirements in 2023 when you implement any of these software solutions. Table of contents What is HIPAA compliance?

2023 94

2023 Healthcare Insurance Government 94

Optimove

MAY 4, 2023

Leverage location-based marketing A location-based mobile marketing strategy can help deliver hyper-personalized, high-value micro-moments to users in-store, near a competitor store, or at home on a laptop. That’s when marketers create segments of users visiting competitive locations to convert them into customers.

2023 52

2023 Social Media 2025 Connections 52

Lithium

JULY 5, 2023

Some blog areas are limited to Khoros customers only. Marketing Announcement: LinkedIn API Update LinkedIn announced that they will be launching a new Community Management API and will be subsequently deprecating the legacy version of this API by June 30, 2023. Here’s the Atlas content you do not want to miss!

2023 52

2023 Webinar Events Definition 52

Lithium

AUGUST 1, 2023

Some blog areas are limited to Khoros customers only. Marketing Admin Panel Overview - Product Coaching Session In this session, we will dive deep into the Admin Panel—a potent tool designed to empower marketing administrators like you. Sign up today ! Here’s the Atlas content you do not want to miss! Community Aurora 23.6

2023 52

2023 Download Webinar Blog 52

BirdEye

MAY 30, 2023

In this blog post, we’ll explore the best customer feedback tools you can use to quickly gather, manage, analyze, and action customer feedback. Industry experts are labeling 2023 as the “ feedback economy. ” Enhanced innovation User feedback can reveal areas where you’re falling behind in your market.

2023 93

2023 Feedback Net Promoter Score Social Media 93

Forrester's Customer Insights

JANUARY 9, 2023

Forrester has identified five key predictions for 2023, and this blogs highlights three of them for India B2B Marketing leaders. Delayed or inadequately thought through decisions can have adverse impact on your business.

2023 26

2023 B2B Marketing Blog 26

BirdEye

JULY 24, 2023

Common challenges and solutions when doing customer feedback analysis Dos and don’ts of customer feedback analysis Use of AI in customer feedback analysis Best customer feedback analysis tools in 2023 FAQs on customer feedback analysis Improve your performance with Birdeye Insights What is customer feedback analysis? Market feedback analysis.

2023 94

2023 Feedback Social Media Net Promoter Score 94

Lithium

FEBRUARY 7, 2023

Some blog areas are limited to Khoros customers only. A Cautionary Tale: The time TikTok users shut down a billion-dollar company’s page - When it comes to crafting TikTok content, there are a lot of tips and tricks floating around the marketing industry. Sign up today ! Here’s the Atlas content you do not want to miss!

2023 52

2023 Social Media Webinar Events 52

Optimove

SEPTEMBER 19, 2023

In the Optimove 2023 Consumer Holiday Shopping Survey, we learned that 50% of Americans will start holiday shopping by Halloween, with 17% already having started as early as August 31st! While these pre-scheduled batch-and-blast campaigns have their merits, they often lack the personal touch that modern consumers crave. Let’s get started!

Marketing 52

Marketing 2023 Events Retail 52

BirdEye

MAY 5, 2023

Instead, they leverage online directories, guest blogging, and word-of-mouth campaigns for maximum impact. Top 16 free advertising sites Below are the top 18 free advertising sites that can help your company reach a wider audience and increase your brand visibility in 2023.

Advertising 98

Advertising 2023 Automotive Retail 98

BirdEye

JUNE 22, 2023

And that is why it is important to understand the different types of customers before designing a marketing strategy. With this blog post, you will learn how to segment your target audience based on the various customer types in the market. Expectations: Customers, especially in today’s on-demand market have high expectations.

2023 97

2023 Social Media Reference Loyalty 97

BirdEye

MAY 3, 2023

The choice of the right marketing channel can make or break a campaign. Choosing the most effective marketing channel can make sure that your efforts bring results. This blog post deals with everything you need to know to leverage the right channels and boost your business revenue.

Marketing 88

Marketing B2C Social Media Multi-Channel 88

Lithium

MAY 2, 2023

Some blog areas are limited to Khoros customers only. The 2023 Khoros Kudos Awards are now open! More information about the Khoros Kudos Awards can be found on the contest page on Atlas Marketing The Social Marketing Paradox - Redux Something rather curious has happened since the inception of social media. Sign up today

2023 52

2023 Webinar Entertainment Social Media 52

Optimove

JUNE 29, 2023

Discover key findings from our recent 2023 Back-to-School Survey. With 88% of respondents showing a strong preference for their favorite brands during the back-to-school season, retailers have a significant opportunity to enhance brand engagement.

2023 52

2023 Loyalty Consumers Loyalty Programs 52

Optimove

JANUARY 3, 2023

Hello, 2023! Here are some best practices for B2C brands to take their marketing to the next level this year. Here are some best practices for B2C brands to take their marketing to the next level this year. So, B2C marketing professionals, here’s what should be among your 2023 New Year’s resolutions.

B2C 59

B2C Marketing 2023 Multi-Channel 59