Tech Outages and Customer Feedback: How a Leading Bank Leveraged InMoment’s Platform
InMoment XI
JULY 22, 2024
The recent global outage affecting major service providers like Microsoft and CrowdStrike has highlighted the need for businesses to be prepared. When such disruptions occur, they don’t just impact operations; they shake customer confidence and loyalty. State of the Connected Customer Report. References Salesforce.
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