Elevating Guest Experiences in Hotels with Integrated CX
InMoment XI
FEBRUARY 7, 2024
According to a recent report, 81% of consumers plan to travel the same amount or more in 2024, compared to 2023. It’s a common struggle to effectively analyze this data, and then leverage it to optimize their customer experience (CX) efforts. Hotel customers expect top-tier, personalized experiences at every touchpoint.
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