4 Tips for Managing a Multi-Generational Contact Center
Playvox
OCTOBER 6, 2021
Just as we tailor our approach to meet the needs of our customers, each generation has different expectations for workplace interactions. Millennials (born between 1981 and 1996) 44% of 2025 workforce Millennials welcome and embrace new technology. Related Article: The Secret to Training a Multi-Generational Call Center.
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