5 Top Customer Service Articles of the Week 5-16-2022
ShepHyken
MAY 16, 2022
Mention “Net Promoter Score” or “Customer Effort Score,” and you’ll need to order more chairs. He believes in NPS, CSAT, and others, as long as they are used correctly. He believes in NPS, CSAT, and others, as long as they are used correctly. Power 2022 North America Airline Satisfaction Study.
Let's personalize your content