5 Top Customer Service Articles For the Week of January 20, 2020
ShepHyken
JANUARY 20, 2020
Each week I read a number of customer service and customer experience articles from various resources. I have added my comment about each article and would like to hear what you think too. Customer Effort Score or Customer Satisfaction? How to Run a Customer Loyalty Program by ThriveHive. by Martin Powton.
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