Remove Automotive Remove Connections Remove Customer Engagement Remove Customer Insights
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Happy customers are closer than they appear

Think Customers

This article first appeared in the Customer Strategist. The automotive industry has been on a roller coaster ride of profit and loss in recent years. At the start of the COVID-19 pandemic, automotive sales tumbled in 2020 before surging demand and a global chip shortage sent prices skyrocketing in 2021.

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Birdeye View 2024: Outshine your competition with BirdAI

BirdEye

This comprehensive event offers valuable insights across industries, including healthcare, dental, automotive, finance, and more. You can connect live from anywhere to interact with leading experts and unlock the potential of AI for your local enterprise.

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John Paul official partner of the Paris World Motor Show

John Paul

For 10 years, John Paul has been supporting large brands in the automotive sector with different tailor-made loyalty solutions and continues to develop its expertise in this area. Today, the automotive industry represents a major part of the Group’s sales, and is the second formal sector for John Paul, after banking & insurance.

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What is the purpose of customer experience management?

ViiBE Blog

What is the purpose of customer experience management? Customer experience. Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. What’s more, nowadays more than 65% of companies compete solely on the basis of how well they manage customer experience itself. ViiBE Blog. Natalia Barszcz.

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How to unlock better automotive customer experiences

Thunderhead

In 1913, Henry Ford introduced the moving assembly line to a burgeoning automotive industry, revolutionizing global manufacturing forever. Inspired by an overhead trolley used by Chicago beef packers, the integrated process simplified the assembly of the Model T’s 3,000 parts by creating just 84 discrete, connected steps.

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Yext vs Birdey comparison: Why users switch to Birdeye 

BirdEye

Data integration : Connect business data with online directories, social media platforms, and review sites. Service-based industries such as healthcare, automotive, real estate, and hospitality. Businesses aiming to enhance their online presence and expand their customer base. Yext does not offer integrated survey capabilities.

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Loyalty technology for the API economy

Currency Alliance

When such systems provide an API to connect, they inherently force the requirements of the sector onto any other client. Loyalty programs are supposed to enable tailored and targeted forms of customer engagement, via the ability to learn more about the customer in each interaction. Flexibility: sector agnostic.

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