ViiBE Blog

AUGUST 25, 2021

Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. Net Promoter Score (NPS). There is usually only one question to define the NPS score – “How likely are you to recommend the purchased product or service to your family member, friend, or colleague? ViiBE Blog.

Customer Satisfaction 98

Customer Satisfaction Measurement Net Promoter Score 2021 98

ViiBE Blog

AUGUST 17, 2021

Automotive , Construction , Energy , Insurance , Retail , SMB , Transport. ViiBE Blog. What is the purpose of customer experience management? Customer experience. Natalia Barszcz. August 17, 2021. Share this article. Share on facebook. Share on twitter. Share on linkedin. Share on whatsapp. Share on email. Share this article.

Customer Experience Management 52

Customer Experience Management CEM Customer Experience Management 52

Eptica

JANUARY 25, 2017

Every sector improved its performance, with the sole exception of automotive, where satisfaction remained flat. However, digging deeper reveals five key trends that companies need to address if they are to continue to score highly for customer satisfaction: 1. the first rise for two years. Click here to find out more.

Net Promoter Score 51

Net Promoter Score Brands Customer Service 2016 51

SurveySparrow

FEBRUARY 18, 2024

Personalizable ribbon reporting, CSAT & NPS trend analysis, and geolocation of responses empower informed decision-making. Reporting and Analysis Gain actionable insights with the full out-of-the-box reporting suite and real-time mission control dashboard. That’s not it. Rating G2 4.8/5 5 Capterra 4.5/5 5 Capterra 4.6/5

2024 52

2024 Multi-Channel E Commerce Tourism 52

TechSee

MARCH 4, 2024

enterprise software, automotive purchases), and cannot demonstrate causational growth within a reasonable period. Net Promoter Score: Your Viralality Coefficient Net Promoter Score (NPS) is similar to CSAT, in that it measures the overall customer’s impression of their experience, but not identical.

ROI 109

ROI Financial Net Promoter Score NPS 109

TechSee

MARCH 4, 2024

enterprise software, automotive purchases), and cannot demonstrate causational growth within a reasonable period. Net Promoter Score: Your Viralality Coefficient Net Promoter Score (NPS) is similar to CSAT, in that it measures the overall customer’s impression of their experience, but not identical.

ROI 109

ROI Financial Net Promoter Score NPS 109