Brand Values Competitive Advantage Customer Experience E-support 
Magellan Solutions
JULY 11, 2023
In today’s competitive business landscape, excellent customer experiences are crucial for small and medium enterprises (SMEs) to succeed. Embracing customer experience outsourcing strategies is a game-changer for maximizing customer engagement.
BirdEye
OCTOBER 5, 2023
Today’s marketplace is competitive and transparent, so managing brand perception isn't just important - it's imperative. The stakes are high, with 91% of customers admitting they'd switch to a competitor following a poor customer experience. A positive image adds to your brand equity.
ProProfs Chat
JULY 30, 2021
Consider these crucial statistics: Accenture survey shows that 66% of customers value transparency as one of the most attractive qualities in a brand. Stackla research brings forth the fact that 86% of customers look out for brand authenticity before they support a brand. Image Source: Post Planner.
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