Top 5 Customer Service & CX Articles for Week of August 12, 2024
ShepHyken
AUGUST 11, 2024
Conversely, organizations cannot afford to get CX wrong, as dissatisfaction can result in diminishing brand value, lost revenue, and customer churn. It contains plenty of commentary, data, and insights that will make you rethink how you manage customer interactions, as the title implies. But there’s more.
Let's personalize your content