Dorel Juvenile Drives ROI through Voice of the Customer
Clarabridge
JUNE 13, 2017
This week, we’re particularly interested in his success using the Voice of the Customer (VoC) with a proven return on investment. We are now able to efficiently analyze and act on the voice of our consumers across all touchpoints. This is what he had to say: Can you tell us a little bit about yourself and Dorel Juvenile?
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