New Report: Delivering Top Experience Management across the Web, Mobile and Commerce
Natalie Petouhof
JUNE 9, 2015
But unless a platform is built with it’s very core centered on driving more than the old CRM (transactional customer relationship management), hundreds or millions of dollars or more were spent trying to piece technology together, only to result in thwarted attempts to create experience management across channels like web, mobile and commerce.
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