Why Traditional CX Programs Earn Low Scores from Their Clients
CX Workout - Ideas Blog
NOVEMBER 3, 2020
3) Little connection between the Employee Experience and Customer Experience. For example, why do businesses still support siloes between Customer Experience (CX), Data, Digital, Employee Experience (EX), Enterprise Technology, Human Resources, and Marketing? But when the Decooda Imaginative Question (CX I.Q.)
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