5 Top Customer Service Articles For the Week of November 14, 2016
ShepHyken
NOVEMBER 14, 2016
Each week I read a number of customer service articles from various online resources. ROI’s on the Prize: Twitter Links Social Customer Care and Willingness to Pay by Lia Winograd. Shep Hyken is a customer service expert, professional speaker and New York Times bestselling business author.
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