What is the Voice of Customer (VoC)? Start A Program Easily
Thematic
AUGUST 29, 2024
Listening to your customers is now more important than ever. According to a recent McKinsey report , improving customer care is the fastest-growing priority for customer care leaders. And Voice of Customer (VoC) programs are among the most effective tools in the box. What is Voice of Customer (VoC)?
Let's personalize your content