Introducing the new way to turn Facebook Messenger chats into breakthrough customer insights
Qualtrics
FEBRUARY 3, 2020
Now, you can turn those conversations into breakthrough insights with the new, improved integration with the Experience Management Platform. A customer responds to a survey to tell you they’re unhappy, opening the door for you to step in, step up and make a rescue bid to keep them. Closing the loop is a wonderful thing, isn’t it?
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