CloudCherry

JULY 18, 2018

Was it the variety in products that made the experience great? Did you interact with the brand through their website, through their social media, through email, or through multiple channels? But, every detail counted and added up to the summative experience that you remember. . Survey for Net Promoter Score (NPS).

Customer Experience Management 170

Customer Experience Management Net Promoter Score Customer Experience Management 170

COPC

APRIL 13, 2022

Getting your organization’s customer service channel strategy right can help reduce operational costs and increase customer satisfaction. It can also be an opportunity to boost the Net Promoter Score (NPS). Customer support plays a significant role in how customers feel about an organization.

Customer Satisfaction 52

Customer Satisfaction Multi-Channel Net Promoter Score NPS 52

Confirmit

SEPTEMBER 24, 2018

CEM software – or Customer Experience Management software - refers to the suite of software solutions that help organizations monitor their relationships with their customers, analyze the insights from feedback and other relevant data (e.g. How Does CEM Software Helps your Business? Learn More.

CEM 40

CEM Multi-Channel Net Promoter Score Insurance 40

Confirmit

SEPTEMBER 24, 2018

CEM software – or Customer Experience Management software - refers to the suite of software solutions that help organizations monitor their relationships with their customers, analyze the insights from feedback and other relevant data (e.g. How Does CEM Software Helps your Business? Learn More.

CEM 40

CEM Multi-Channel Net Promoter Score Insurance 40

BirdEye

MARCH 9, 2021

Marketers at multi-location businesses have arrived at a true inflection point in which the world of customer acquisition and retention as we once knew it has rapidly shifted. Now new customers instead find the businesses they patronize through searches, social, online listings and referrals.

Marketing 55

Marketing Multi-Channel Net Promoter Score Customer Centricity 55

SurveySensum

OCTOBER 11, 2023

AskNicely is a customer feedback platform that helps businesses gather and analyze customer feedback. It specializes in Net Promoter Score surveys, enabling companies to measure customer loyalty and satisfaction. However, despite its effectiveness, AskNicely has some drawbacks to consider.

2023 52

2023 Net Promoter Score NPS Feedback 52

Retently

MARCH 26, 2024

Retently Dashboard Description: Retently stands as a prime choice for monitoring key customer satisfaction metrics such as Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction Score (CSAT). Retently has a user-friendly approach, offering a 7-day free trial.

2024 78

2024 Multi-Channel NPS Feedback 78