Be Passionate About Your Customers and They Will Never Leave – CX Lessons by Ms. Shweta Jha, Quality and Customer Experience Manager, Ferns N Petals
Customer Guru
FEBRUARY 13, 2018
We encourage our readers to ask questions on similar challenges that they might have faced in their organizations while implementing customer experience measures. Please give us a short introduction into your journey to becoming a CX professional. I started my career with Convergys in 2002 as a Customer Service Representative.
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