Comm100

MARCH 8, 2017

A family man and best-selling author, Shaw started a consulting firm, Beyond Philosophy , in order to help companies build great customer service experiences. According to Shaw, “When I started Beyond Philosophy, in 2002 the subject of Customer Experience was new. Kate Leggett. kateleggett. Blake Morgan. BlakeMichelleM.

Customer Service 0

Customer Service Chief Customer Officer Customer Centricity Consulting 0

Magellan Solutions

FEBRUARY 24, 2022

Ideally, the software should be able to work with your customer relationship management (CRM) system. So to help you out, we compiled all the innovations for lead gen marketing we can find: Voice and search marketing. They bring innovative and creative ideas to strategy and operational performance of business operations.

Social Media 40

Social Media B2B B2C Sales 40

SmartKarrot

FEBRUARY 3, 2022

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. Hi Platform is the leading customer relationship management platform in Brazil. It enables businesses to form stronger bonds with their customers. Founded in: 2002. Founded in: 2012.

E Commerce 10

E Commerce 2011 2012 2013 10

InteractionMetrics

MARCH 20, 2025

Think of great CX software as a truth-teller: it lets you spot friction in real time, personalize interactions, and turn existing customers into die-hard fans. Runner Up: Qualtrics XM Qualtrics XM is a power tool for measuring all your customer, employee, and market touchpoints across over 20,000 global brands in 100+ countries.

2025 52

2025 Multi-Channel Contact Center Social Media 52