Beyond Philosophy

FEBRUARY 3, 2015

This delay is a consequence caused by the Paradox of Choice , first introduced to us by Barry Schwartz in his book of the same name in 2004, and then later in his TED talk. Strategy for CTA buttons is all well and good for the online experience, but what about retail experience and the CTAs that help consumers make decisions there?

CEM 121

CEM 2004 Books Retail 121

BirdEye

JANUARY 11, 2023

By creating this kind of content, you’ll generate interest in your products or services and get people to engage with your posts. Using visuals like short-form videos or high-resolution images can boost engagement. What’s the best way to convert social media followers into customers? What does social media marketing mean?

Social Media 98

Social Media Multi-Channel Advertising 2002 98

Avaya

JANUARY 24, 2018

An original MiFID was enacted in 2004, prior to the 2008 global financial crisis. The first fine for non-compliance of the 2004 MiFID directive was given out to Barclays for inaccurate transaction reporting. Ad hoc changes were made by individual countries to address issues that resulted from the crisis. Barclays’ fines totaled £2.45

2004 46

2004 White Paper 2008 2006 46

Avaya

JANUARY 26, 2018

This EU legislation serves as a much-needed upgrade from the original MiFID, enacted in 2004, and addresses key issues that resulted from the 2008 global financial crisis. Under the 2004 MiFID directive, there was no mandatory requirement to record communications involving client orders. Recording Regulations: Raising the Bar.

2004 51

2004 White Paper Financial 2008 51

Bob Hayes

MAY 7, 2018

Contrary to Reichheld, other researchers, in fact, have found that customer satisfaction is consistently correlated with growth (Anderson, et al., 2004; Fornell, et al., Additionally, if you are interested in increasing ARPU (average revenue per customer), you might consider including a purchasing loyalty question. Summary.

NPS 89

NPS Net Promoter Score 2007 2006 89

Horizon CX

MARCH 1, 2021

The head of sales and marketing and the head of services aligned with all the reasons why Customer Satisfaction and Loyalty had to be the company’s number one operating pillar. Our stated business case that quarterly objectives were less likely to be achieved without taking care of customers drew nods but little change in perspective.

ROI 52

ROI Return on Investment 2004 Financial 52

Bob Hayes

MAY 7, 2018

Contrary to Reichheld, other researchers, in fact, have found that customer satisfaction is consistently correlated with growth (Anderson, et al., 2004; Fornell, et al., Additionally, if you are interested in increasing ARPU (average revenue per customer), you might consider including a purchasing loyalty question. Summary.

NPS 86

NPS Net Promoter Score 2007 2006 86