Remove 2004 Remove Customer Retention Remove Sales
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Product-led Growth: What It Is and Why You Need It

Totango

It lets your product do the talking, departing from a sales-led growth strategy that depends on a conventional sales pitch. SaaS businesses adopt product-led marketing to lower customer acquisition costs while improving customer retention and accelerating revenue growth. What Is Product-led Growth (PLG)?

2013 123
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Remaining Competitive in Retail: How to Optimize Customer Experience

CSM Magazine

It is common knowledge that the retail industry thrives on positive customer interactions and feedback, so when reviewing the ways in which organizations can grow and remain competitive in their field, it is vital to craft plans that revolve around optimizing the customer experience. Increase service and revenue opportunities.

Retail 119
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Part 2: The Strategic Role of B2B Customer Support

Team Support

Being prepared to engage customers proactively is essential to assuring that customers can successfully adopt and apply the products they have. This is the first step in customer retention. Founded in 2004, the organization works with the world’s leading technology companies to transform and optimize service outcomes.

B2B 81
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Part 2: How Customer Support Drives and Grows Recurring Revenues

Team Support

ServiceXRG suggests that by establishing standardized service sales processes and leveraging service sales automation, companies can assure that every service opportunity adheres to configuration and quoting practices.

2004 98
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Part 1: How Customer Support Drives and Grows Recurring Revenues

Team Support

Product sales practices must fully embrace the role of services in helping customers to adopt and apply products. It is no longer sufficient to sell only product features and assume customers can be successful [after the sale]. Create Awareness and Demand for Services.

2004 59
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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

There is definitely no one-size-fits-all strategy when it comes to dealing with clients, but having a heightened level of awareness on their needs will give you a degree of mastery when it comes to enhancing your brand’s customer support efficiency, increasing client service ratings and raising customer retention by a great deal.

article thumbnail

Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

There is definitely no one-size-fits-all strategy when it comes to dealing with clients, but having a heightened level of awareness on their needs will give you a degree of mastery when it comes to enhancing your brand’s customer support efficiency, increasing client service ratings and raising customer retention by a great deal.