Service Untitled

DECEMBER 5, 2012

I heard the term “social vampire” in 2005 when it referred to a person who more or less attached them self to someone and piled on attention until they felt that the person they were endowing with excessive flattery liked them in return. photo by: MingleMediaTVNetwork.

Social Media 74

Social Media Customer Service 2005 2011 74

Service Untitled

NOVEMBER 8, 2013

The real payoff happens when we get to the front of the line or the representative answers the phone. How is the customer treated? Is the service we expect now provided? Is the customer service representative owning the problem, or are we told someone else will have to get in touch with us?

2005 65

2005 Customer Service Representative Call Center Poor Customer Service 65

Comm100

FEBRUARY 12, 2021

Customizable live chat with unlimited agents and chats – plus email, social media, SMS & knowledge base – all for free, forever! Sarah Chapman is a Customer Service Advisor at Co-operative Flexible Benefits , part of the Midcounties Co-operative family of businesses in the UK. Get Comm100 Free. Comm100 Free.

2021 52

2021 2020 2005 Social Media 52

Comm100

AUGUST 23, 2018

The ecommerce giant is famous for the “ Amazon Effect ,” which describes the immense role that the company’s industry-leading customer service has played in shaping customer expectations over the years. The main way Amazon has done – and continues to do – this is through its Prime membership service.

Exceptional Customer Service 45

Exceptional Customer Service 2018 Customer Service Hotels 45