2006 Culture Exceptional Customer Service 
Service Untitled
MAY 26, 2010
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? What do you think?
Service Untitled
JUNE 14, 2010
It is our willingness to show our customers that we really do care about them, and carry with this an unspoken pledge to respond to a customer’s request for information or help. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers.
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Service Untitled
APRIL 5, 2010
The company has been named an “elite&# online retailer by STELLA Service, and received the STELLA Service Seal, the web’s most coveted and dependable hallmark for exceptional customer service, online tools and strategies and processes to deliver exceptional customer service.
Service Untitled
MAY 27, 2010
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Service Untitled
MARCH 2, 2010
My congratulations to a team of professionals for going that extra mile for customers. photo credit: TheTruthAbout… Possibly Related Posts: No customer service for loan modifications In 2004, Missy and Keith paid $450,000 for their home, Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard?
Service Untitled
SEPTEMBER 22, 2010
If a customer is upset when they call, our training focuses on bringing the customer level of “excitement” down, making sure we use the right words, that we apologize for any lapse of service or perceived lapse of service. Ultimately, we want to make sure we are delivering exceptional customized service to each customer.
Service Untitled
JANUARY 15, 2010
In this particular case, at checkout the clerk did tell the customer no returns with out the original box, but the customer service representative needed to resist telling the customer she was wrong. Consumers do not want to be scolded; they want their problems solved. photo credit: michale No related posts to display.
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