2006 Customer Satisfaction Poor Customer Service 
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SEPTEMBER 17, 2010
Service Untitled The blog about customer service and the customer service experience. Customer focus customizes Rite Aid services Competition among pharmacy retailers and the need to create more. Customer perks for poor customer service There are a lot of factors that get rolled into.
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AUGUST 24, 2010
Of course the main factors of incompetence, rudeness, minimal training, and economic cutbacks have made their profound impact on negative customer service experiences, so why not help ourselves feel better, help to improve the company’s customer service, and earn some perks at the same time?
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JUNE 11, 2010
Service Untitled The blog about customer service and the customer service experience. Yet despite the complaints, customer satisfaction in the airlines industry has noticeably improved according to JD Power and Associates, a California-based research firm. Their overall score increased by 26 points.
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MAY 12, 2010
Customer satisfaction programs don’t have to be confusing; rather the basic premise of little things making a huge difference is universal when dealing with consumers. Perhaps the following suggestions might enhance any company’s customer satisfaction experience: Employees have to know that customers are number one.
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MAY 13, 2010
Service Untitled The blog about customer service and the customer service experience. High ratings for customer satisfaction directly correlates to a happy, knowledgeable and friendly staff. Appreciate the staff, and collect the data to improve customer satisfaction.
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FEBRUARY 17, 2010
Some companies don’t do the work of linking up how they service with what customers expect and it shows.
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MARCH 4, 2009
Service Untitled The blog about customer service and the customer service experience. What interested me was how the importance of customer service varied in different industries. What interested me was how the importance of customer service varied in different industries.
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