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Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , CustomerSatisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.
Home About Service Untitled Subscribe for Free Consulting Contact Archives Credit cards offer extra customer service perks Cheryl April 14, 2010 Behind the Scenes , Customer Service , Little Things, Big Differences , Specific Companies No Comments My new Nordstrom credit card came in the mail, and I was pleasantly surprised.
Service Untitled The blog about customer service and the customer service experience. Granted, there is a rewardsprogram, but my usual discount is $1.50, and I have to use it within a few weeks otherwise the offer expires. Credit cards offer extra customer service perks My new Nordstrom credit card came in the mail, and.
If it costs five times as much to find a new customer when you lose an old one, then rewardprograms are indeed worth every penny spent. Here are a few examples: Membership programs provides special incentives. So how do you go about having one?
Service Untitled The blog about customer service and the customer service experience. I recently had an experience with a live chat that was not very good and disappointing at best. It’s amazing what you learn about doing things right when you experience a business doing it wrong!
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