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2006Customer Service RepresentativeCustomer Service Training
Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customerservicetraining Cheryl September 21, 2010 Culture , Customer Satisfaction , CustomerService , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.
Service Untitled The blog about customerservice and the customerservice experience. Start from the beginning, and take it through the question period, the emotional aspect of the hurried customer, and what to say and how to say it. Keep the role-playing scenarios simple at the beginning.
Service Untitled The blog about customerservice and the customerservice experience. Toll collectors need to have customerservicetraining also. What would be the results if a company used representatives who insulted, assaulted or told customers to “die&# on the road?
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