Customer Enthusiast
SEPTEMBER 30, 2014
Having spent two decades with Marriott, I had an opportunity to see this philosophy manifest firsthand in the direct service of tens of thousands of customers. Although I retired from the company in 2006, 21 years after his death, my customer service philosophy continues to be shaped by the founder’s words.
Service Untitled
MAY 26, 2010
Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard?
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Service Untitled
APRIL 5, 2010
The company has been named an “elite&# online retailer by STELLA Service, and received the STELLA Service Seal, the web’s most coveted and dependable hallmark for exceptional customer service, online tools and strategies and processes to deliver exceptional customer service.
Service Untitled
JUNE 14, 2010
Independent customer service agency STELLA Service claims to be the first completely independent customer. Is customer service commensurate with price in real estate sales? Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard?
Service Untitled
MAY 27, 2010
Leave a Reply « Let Twitter help provide customer service Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? You can follow any responses to this entry through the RSS 2.0 You can leave a response , or trackback from your own site.
Service Untitled
MARCH 2, 2010
My congratulations to a team of professionals for going that extra mile for customers. photo credit: TheTruthAbout… Possibly Related Posts: No customer service for loan modifications In 2004, Missy and Keith paid $450,000 for their home, Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard?
Service Untitled
JANUARY 15, 2010
In this particular case, at checkout the clerk did tell the customer no returns with out the original box, but the customer service representative needed to resist telling the customer she was wrong. Consumers do not want to be scolded; they want their problems solved. photo credit: michale No related posts to display.
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