Top 20 Books Every Customer Experience Professional Needs to Read Now
Chattermill
MAY 12, 2019
The Effortless Experience: Conquering the New Battleground for Customer Loyalty by Matthew Dixon, Nick Toman, and Rick DeLisi. in 2000 to over $1 billion in 2008 by focusing relentlessly on customer success. We thought we’d take a look back and put together a list of the best of the best. Made in America by Sam Walton.
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