Top 20 Books Every Customer Experience Professional Needs to Read Now
Chattermill
MAY 12, 2019
We’ve also picked up a ton of insights by making our way through lots of books written by Customer Experience Guru's. Customer Experience Books. Zappos founder Tony Hsieh’s book is essential reading for all customer experience professionals. in 2000 to over $1 billion in 2008 by focusing relentlessly on customer success.
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