What Can Customer Experience Take from Holacracy and other Self-Organizing Business Models?
CX University
APRIL 26, 2018
These are not only services companies; they are some of the world’s fastest growing, innovative enterprises, which leads me (and many others) to wonder if there is a correlation between decentralization and agility. Gore and Associates, and even as far back as Lockheed Aircraft Corporation’s “Skunk Works” project during the second World War.
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