Remove 2012 Remove Culture Remove Roadmap
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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

She strongly believes that corporate culture and employee experience directly impact customer experience. He founded Feedbackly, a customer feedback software in 2012, and CXForum, a CX network CX of CX professionals and companies to bring knowledge and methods together to create better experiences unconditionally in 2019.

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Inside Customer Success: Oracle Marketing Cloud

Amity

I had a couple of related roles after that but it wasn’t until I joined Eloqua in 2011 that I encountered a customer success model that truly worked (editor's note: Eloqua was acquired by Oracle in 2012). That’s our legacy, and although Oracle Marketing Cloud is a newer entity, it blends easily into that culture.

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Inside Customer Success: Uberflip

Amity

Amity sat down with Sam Brennand , VP, Customer Success at Uberflip, to discuss Uberflip's company-wide culture of Customer Success, the growth and segmentation of his team, and the ways in which they consistently create value for their customers. What does the culture of Customer Success look like at Uberflip? Great question.

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CEO’s Guide to Growth Through Ease of Business & Ease of Work

ClearAction

As your roadmap and indices for customer-centered management capability, let’s review the alternative angles on Ease-of-Doing-Business and Ease-of-Work provided by this article series: Ease of Doing Business. Self-reporting team recognition is quite powerful in evolving customer-centric culture. 9 Customers First, or Employees First?

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Birdeye vs. Reputation.com: Comprehensive comparison of features & benefits

BirdEye

Reputation: Customers speak FAQs on choosing Birdeye over Reputation Birdeye: The clear choice for multi-location reputation and social media management Birdeye: Key features and benefits An AI-first reputation and social media management platform for location-based businesses, Birdeye has been known for innovation and excellence since 2012.

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Customer Service in the Digital Age

CSM Magazine

Respect the human rights, dignity, and the culture of customers in the way products and services are offered, marketed, and advertised. A future roadmap must view service with a different lens so that innovation will engender new opportunities in the expanding global marketplace 2. Retailing 2020:Winning in a Polarized World (2012).

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Two Powerhouses, One Vision: How Northpass and Gainsight Will Shape the Future of Digital Customer Education

Gainsight

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. We’ve built a fantastic culture on our core values, won NJ’s Best Place to Work four years running, and became a sought-out destination for aspiring software engineers in Poland.

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