CX Journey

MAY 3, 2016

The Customer Experience Professionals Association (CXPA) was established in 2011 to support and to advance the customer experience profession, to set standards for the profession, and to increase the visibility of these long-unsung heroes. I've been a member since 2012. And rightly so. And rightly so.

Customer Experience 40

Customer Experience Customer Experience Professionals ROI 2011 40

SurveySensum

JULY 14, 2020

She held a number of CX leadership roles in FTSE 100 organizations and later founded her own customer experience design based consultancy firm, CMXperience. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. Jaakko Männistö – Head Coach at CX Academy.

2020 132

2020 Customer Experience Magazine Consulting 132

Chattermill

AUGUST 29, 2018

That’s strong uptake, considering it has only been available since 2012. With the support of KPMG’s Customer & Digital team, Nunwood is able to ground all of its consulting in customer insights, then use a competition of cloud technology and experience design to make you as competitive as possible.

Technology 40

Technology Customer Experience Consulting Customers 40

Chattermill

AUGUST 29, 2018

That’s strong uptake, considering it has only been available since 2012. With the support of KPMG’s Customer & Digital team, Nunwood is able to ground all of its consulting in customer insights, then use a competition of cloud technology and experience design to make you as competitive as possible.

Technology 40

Technology Customer Experience Consulting Customers 40