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2012Customer Experience ManagementMobile Customer Service
This would help you build a seamless experience for your customers. . 79% of Millennials are more willing to buy from brands that have a mobilecustomerservice portal. (Source: Microsoft ) Tweet this. Since customers like convenience, make sure that you provide that to them when they want and how they want.
In 2022, concentrating on your mobile user experience is essential. 43% of new-age customers get in touch with customerservice via mobile devices. 61% of shoppers would not return to a mobile site/app they had trouble accessing. How positive customerexperience enhances the sales of an organization?
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