2012 Customer Experience Management Mobile Customer Service 
ProProfs Chat
MAY 6, 2020
This would help you build a seamless experience for your customers. . 79% of Millennials are more willing to buy from brands that have a mobile customer service portal. (Source: Microsoft ) Tweet this. Since customers like convenience, make sure that you provide that to them when they want and how they want.
SmartKarrot
FEBRUARY 16, 2022
In 2022, concentrating on your mobile user experience is essential. 43% of new-age customers get in touch with customer service via mobile devices. 61% of shoppers would not return to a mobile site/app they had trouble accessing. How positive customer experience enhances the sales of an organization?
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