Survicate

MAY 16, 2019

Net Promoter Score®. One of the most important metrics regarding measuring your efforts for Customer service is Net Promoter Score. NPS stands for an index that ranges from -100 to 100 reflecting the willingness of clients to recommend a particular service or product further. Why measure NPS? Customer Effort Score.

Customer Satisfaction 79

Customer Satisfaction Metrics Net Promoter Score NPS 79

SurveySparrow

MARCH 2, 2024

Intuitive Interface CX Module Templates CSAT, NPS Mobile First Surveys Insert Images & Videos Conditional Logic Analytics Limited Payment Gateway PCI, HIPAA, GDPR, and WCAG 2.1 It was founded in 2012 by David Okuniev and Robert Muñoz, two web designers who shared the same view. What is Typeform ?

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Document NPS E Commerce 2006 52

SurveySparrow

FEBRUARY 18, 2024

Personalizable ribbon reporting, CSAT & NPS trend analysis, and geolocation of responses empower informed decision-making. Nicereply : For Advanced CX Metrics Source: nicereply.com Nicereply was founded in 2012 as a customer experience platform. That’s not it. Rating G2 4.8/5 5 Capterra 4.5/5

2024 52

2024 Multi-Channel E Commerce Tourism 52

SurveySparrow

APRIL 19, 2024

It was founded in 2012 and is headquartered in Barcelona. The platform allows you to create engaging forms, quizzes, and surveys with advanced customization and design features. The striking look is due to its founders, David Okuniev and Robert Muñoz, a web designer duo. Key Features Formless is Typeform’s AI form builder.

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Document E-support Connections 2006 52