SurveySensum

JULY 9, 2024

Closing the Feedback Loop Back in 2012, Starbucks bought the bakery chain La Boulange for $100 million but unfortunately, that’s when its satisfaction rate fell 3% from the previous year. Their retention strategy includes different reward programs, customized menus, personalized recommendations and offers, and many more.

NPS 52

NPS Loyalty Loyalty Programs 2016 52

Perkville

FEBRUARY 22, 2022

In January 2012 the company unveiled YogaWorks Rewards, a loyalty and rewards program powered by Perkville. What follows are the results.

ROI 52

ROI 2012 Rewards Programs Loyalty 52

CSM Magazine

DECEMBER 19, 2022

There are many perks to playing on an online casino, from the welcome bonuses and seemingly endless ongoing promotions to the massive game libraries and generous loyalty clubs. Launched in 2012, LeoVegas is a top-rated online casino that has grown from one strength to another.

Customer Service 52

Customer Service 2012 E-support 2005 52

Beyond Philosophy

MAY 10, 2017

If you’re like me, you have loyalty cards for three different supermarkets, a half dozen airlines, several hotels, a dozen or so assorted retailers and the local frozen yogurt shop. No of course not, and that’s the problem with calling these pieces of plastic “loyalty cards.” What is Loyalty Anyway? That’s loyalty.

Loyalty 137

Loyalty Loyalty Programs Airlines 2012 137

Currency Alliance

DECEMBER 13, 2018

Escalating competition across sectors – not a purported “death of loyalty” – is making loyalty harder earned. As a result, major loyalty trends for 2019 will see a wave of innovation as established brands trial new ways to retain share of mind. Loyalty marketing breaking ground in new sectors. Smarter budgeting.

Loyalty 45

Loyalty 2019 Loyalty Programs 2018 45