Why I Prefer Not To Do Business With Customer-Centric Businesses
Maz Iqbal
OCTOBER 2, 2014
Why is it that I prefer not to business with a customer-centric business? Which supermarket chain was applauded, by many, for its customer-centred way of doing business? What was held responsible for fuelling this customer-centred way of doing business? Allow me to share my answer by referring to the UK grocery market.
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