Amity

FEBRUARY 24, 2016

For inbound marketers, getting to these new leads is considerably more important than gaining more revenue from existing customers, as shown in Hubspot’s State of Inbound 2015 Report. For some markets, retention is essential for getting any return on investment (ROI) at all.

Article 48

Article Customer Success Return on Investment Customer Journey 48

Kayako

OCTOBER 23, 2017

If you can justify a high ROI of a change, it would be difficult for a product manager to say no. Featuring a three page easy to use template, we’ll walk you through: Calculating the return on investment of a feature. Go a step further and calculate how much time and money you spend responding to inquiries about this feature.

Feedback 54

Feedback E-support Net Promoter Score Metrics 54

Comm100

NOVEMBER 13, 2022

Find out how much money a chatbot could save your organization with our Chatbot ROI Calculator. In this chapter, we’ll look at how chatbot software can transform the digital customer experience (CX) through improved service, availability, and accessibility, as well as the ROI they can generate for the organization through automation.

E-support 52

E-support ROI Healthcare Books 52

Natalie Petouhof

MARCH 6, 2017

I’ve written return on investment models for the value of human capital. In 2015, Susan was named to TIME’s list of the 100 most influential people in the world. A devoted philanthropist, Ulukaya signed The Giving Pledge in 2015 and committed the majority of his wealth to help address the global refugee crisis.

Culture 40

Culture Competitive Advantage 2015 2012 40

Natalie Petouhof

FEBRUARY 11, 2016

Time says the acquisition of Viant will help the company by being able to target ad delivery to the optimal audiences as well as to link devices back to real people and then converting ad spending to actual sales and closing the ROI loop. Vanderhook said, “We’ve seen return on investment improve by a factor of 10 or 20.”

2011 65

2011 Advertising 2005 2015 65

Lithium

APRIL 15, 2021

It was not long ago that all of us in the Online Community space struggled with how to calculate Community’s Return on Investment (ROI). All in all, Community ROI was a fairly bleak thought-leadership landscape until about the year 2012. With SSO or a CRM integration, you can measure ‘Sales’. You have a gross yield.

2012 52

2012 ROI 2008 Return on Investment 52

SurveySparrow

JANUARY 18, 2022

These lines from Satya Nadella, the Chairman and CEO of Microsoft, formed part of their 2015 attention spans report. However, further research will determine which factors will increase the ROI maximally. Return on Investment: Talk about the profitability of the project.

2022 59

2022 Document Reference 2021 59

Currency Alliance

MARCH 9, 2021

After 2015, brands gained access to technologies that allowed them to become customer-centric, and to deliver a browsing/shopping experience that facilitates a more enjoyable customer journey. In most cases, these compromises also led to frustration among customers and inefficiency in business operations.

Loyalty 59

Loyalty Customer Engagement Engagement Banking 59