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Emilia is a Customer Success Evangelist with expertise in structuring and scaling post-sales customer experiences. She is a Speaker, Author, and Customer Success Influencer. She is a former Chief Customer Officer of Copper and a former Board advisor at GetCatalyst.io and Crowdvocate.com. LinkedIn : [link].
He is the Executive Director at The Customer Success Association and as the Director/Analyst of Mikael Blaisdell & Associates Inc. , he has been supporting the customerrelationshipmanagement professionals and teams for over decades now. Emilia D’Anzica. Donna Weber.
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