Remove 2017 Remove Customer Service Strategies Remove Poor Customer Service
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The Ultimate Checklist to Customer-Approved E-commerce Experience

transcosmos Information Systems

Statistics on e-commerce business for 2017 and beyond remain strong. In digital commerce, customers are like taking a leap of faith, doing business with people whom they only see online. So if you’re a retailer, you might want to spend some time going over this ultimate checklist for your e-commerce customers.

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5 Top Customer Service Articles For the Week of September 28, 2020

ShepHyken

(The Next Web) No matter what kind of business you run, a huge part of your business’ success ties back to your customer service strategy; according to a 2017 Microsoft report, more than half of consumers have stopped doing business with a company due to poor customer service.

2020 77
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The Top Trends in Customer Service for 2016

Comm100

In order to stay on top as an industry-leader, it is more important than ever that businesses recognize upcoming consumer service trends, and understand how to update their customer service strategies accordingly. In fact, customers will demand it.

2016 0
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63 Incredible Customer Service Statistics [Infographic]

Ecrion

Experts agree that customer service expectations are on the rise. Every year, businesses lose billions in potential revenue thanks to one thing: poor customer service. Positive customer experiences, on the other hand, can help boost sales, retain customers and even bring in new ones. American Express.

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5 Top Customer Service Articles For the Week of December 3, 2017

ShepHyken

My Comment: Let’s kick off this week’s Top Five with an interesting concept: That the United States government could provide excellent customer service. The government admits to delivering poor customer service. Now, that’s an interesting concept! Follow on Twitter: @Hyken.

2017 0