Oracle

APRIL 23, 2019

In this 10th video on the Smarter Demos series, we take a look at some of the latest in omnichannel retail technology. That way, you can make an informed decision by looking back at your loyalty rewards program and say, “Are these people redeeming these points? What has driven customers back into our stores?

Demo 45

Demo Loyalty Insights 2019 45

delighted

NOVEMBER 20, 2020

Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail. apparel) compared to 2019. Brick and mortar, or digital? For 2021 and beyond, the answer is both. Is this the end for retail?

Retail 70

Retail 2021 Customer Experience Omnichannel 70

Currency Alliance

FEBRUARY 26, 2019

In December 2018, we published what we consider will be the Top 10 Trends in loyalty marketing during 2019. We believe these trends will occupy most brands’ efforts during 2019. An example of effective alignment of strategy with tactics include Australia’s Coles Supermarket chain and its flybuys reward program.

Loyalty 45

Loyalty 2019 Loyalty Programs Hotels 45

Forrester's Customer Insights

DECEMBER 20, 2019

As 2019 winds down, I’m getting more questions about what’s going to be new and next in loyalty in the coming year. Most marketers understand that earning loyalty is bigger than rewards programs and incentives, that it’s important to treat different customers differently.

Loyalty 29

Loyalty Omnichannel Rewards Programs Loyalty Programs 29

delighted

NOVEMBER 5, 2019

Omnichannel retail makes products and services more accessible. In light of this, many traditional brick and mortar brands have taken an omnichannel approach to retail. The current state of retail 2019: customer experience reimagined. Technology: tablets, computers, gadgets. Brick and mortar, or digital?

Retail 40

Retail 2020 Customer Experience Omnichannel 40

Currency Alliance

NOVEMBER 14, 2019

But 2019 has seen a major uptick in brands breaking apart legacy architectures, and 2020 will see microservices embraced across industries and independent of company size. Brands reward more touchpoints to grow emotional loyalty. Reward programs are changing, but they are not going away. The tide is turning.

Loyalty 40

Loyalty 2020 Hotels Loyalty Programs 40

Strativity

APRIL 27, 2023

The single most impactful miscalculation was to assume that the 2023 post-COVID economy would enable them to resume “business as usual” or at least to get close to pre-2019 operations. The go-go days Prior to 2019, consumers were experiencing a massive boom in restaurant choice. But the market was peaking. Here’s why it’s ending.”

2022 52

2022 E-support Roadmap Download 52