Magellan Solutions

AUGUST 1, 2022

Statistics on the Philippine BPO Industry for the year, 2022. The Philippines’ IT-BPO sector is experiencing a revival as a result of this double-digit growth, which supports the target goal that 2021 performance was beyond remission. High-skill services could expand even more quickly, from 169,000 FTEs in 2016 to 478,000 FTEs by 2022.

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2022 2028 2021 2016 40

CSM Magazine

SEPTEMBER 16, 2022

Cape Town CBD’s booming BPO industry remains an attractive support for UK, USA, Australian and some Western European companies wanting to streamline costs and manage risk in the face of rampant inflation and economic uncertainty. Secondly, there is excellent local and provincial governmental support for the city.

E Commerce 52

E Commerce E-support 2022 Telecommunications 52

ViiBE Blog

JANUARY 19, 2022

ViiBE Blog Customer service challenges of remote work Anna Gorina January 19, 2022 Share this article Contents Share this article Contents Before 2020, only a few companies across the globe had remote work best practices in place where they were used to allowing team members to work from home for a certain period of time regularly.

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Customer Service Net Promoter Score E-support 2021 52

CSM Magazine

MARCH 3, 2022

In this article, we will show you the top five SaaS tools you should consider using in 2022 for your office. Only a few years ago, TravelPerk launched an innovation called “GreenPerk,” which allows you to track the number of carbon emissions you cause depending on what type of transport you choose to go with when traveling.

Management 52

Management Travel Transportation E Commerce 52

ChurnZero

FEBRUARY 7, 2020

Online learning and smart transportation industries ramp up their workforce. Through 2022, Gartner projects the market size and growth of the cloud services industry at nearly three times the growth of overall IT services— Sid Nag , Gartner Research Vice President. The subscription shift is in full swing. billion dollar market.

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Customer Success E Commerce 2020 E-support 64

West Monroe

AUGUST 22, 2023

During the pandemic, changes in consumer demand, supply shortages and transportation delays drove supply chain disruption. However, a variety of pandemic-related factors persist, still causing inflated costs for companies – including persistently high transportation and storage costs, rising costs of goods and labor challenges.

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Transportation E Commerce E-support Consumers 52

Magellan Solutions

NOVEMBER 8, 2019

To ensure you’re not falling behind, you need to keep an eye with the latest e-commerce trends, as most of them are already changing the world of online retailing. Here are the top e-commerce trends this 2020: Get Personal. According to a study , 60% of the total e-commerce traffic comes from smartphones and tablets.

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E Commerce 2020 E-support Social Media 40