Remove 2026 Remove Competitive Advantage Remove Online Experience
article thumbnail

48 retail survey questions for the customer feedback you need

delighted

However, while it’s projected that as many as 75,000 retail stores could close their doors by 2026, analysts still expect that 75% of retail buying in 2026 will still happen in physical stores. Delivering a great customer experience in-store is inseparably linked to the smartphone and online experience.

Retail 40