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Beyond the Basics: Why the Traditional Customer Experience Education Model is Outdated

eglobalis

Why Business Cases Alone Can’t Foster Innovation Business case studies are often used in CX education to teach professionals how companies solved specific challenges. My Take: ECXO’s approach is innovative and practical, led by people who actively help B2B and B2C companies.

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Guadalajara International Airport Honored for Outstanding Customer Service

CSM Magazine

According to Martn Zazueta, General Manager of GDL, the airport’s continuous innovations and renovations started in 2020 are key contributors.Aside from updating infrastructure to meet FIFAs stringent guidelines, investments in traveler-focused services and maintenance have ensured that Guadalajara International stays ahead of the curve.

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AI Assistants: A Game Changer for Marketers

Blueshift

Back in the day when Apple introduced its AI assistant, Siri, it initially appealed to a niche audience of tech enthusiasts, who were admired for its innovative voice recognition and witty responses but remained somewhat limited in functionality and appeal. million users by 2026. ”

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Global Customer Success Software Market share: 2022 Edition

CustomerSuccessBox

million in USD (2026). from 2021 – 2026. Also, 73% of the customers expect the businesses they interact with to understand their needs as per the salesforce state of the connected customer report. Old players are emerging with unique and innovative solutions to conserve the market share and to be the industry leaders.

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Ecommerce vs. brick-and-mortar: Unlocking retail success in 2022

Think Customers

Success in the industry, be it ecommerce or brick-and-mortar, relies understanding customers’ core values and connecting with the right technology. In the wake of several factors not limited to COVID-19, including the rise of ecommerce, research from UBS predicts that around 80,000 retail stores may shut down permanently by 2026.

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How Telemarketing Philippines is Revolutionizing the Game Development Industry

Magellan Solutions

The Gaming Industry, Trend and Innovation Overview. In fact, the Gaming market size is projected to reach USD 398950 Million by 2026, from USD 192150 Million in 2019, at a CAGR of 11.0% during 2021-2026 because of this. during 2021-2026 because of this. Strengthen Quality Leads.

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Telehealth Taking Healthcare in New, Necessary Direction

NetBase

billion by 2026. Google, Apple, Amazon, and Microsoft have all been working on telemedicine initiatives, which could be a clue to future integrated innovations for telehealth. Expect speedy innovation to continue in the healthcare industry, for sure. Ways telehealth benefits both providers and patients.