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Beyond the Basics: Why the Traditional Customer Experience Education Model is Outdated

eglobalis

Why Business Cases Alone Can’t Foster Innovation Business case studies are often used in CX education to teach professionals how companies solved specific challenges. My Take: ECXO’s approach is innovative and practical, led by people who actively help B2B and B2C companies.

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Hypergrowth Customer Service Software Provider Announces New Hires to Fuel UK Growth and US Expansion

CSM Magazine

CloudInteract has set an ambitious growth target of achieving £5m in revenue by March 2026, having already exceeded mid-year revenue growth in the first half of 2024. CloudInteract works with businesses to help unlock data insights and enable smarter communication.

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LEVERAGING VISUAL AI TO MITIGATE THE ENVIRONMENTAL AND FINANCIAL IMPACT OF TRUCK ROLLS

TechSee

Medium-duty trucks are projected to make up over 93% of the global electric truck fleet by 2026, with over 302,000 units in use worldwide. Although today it’s a small market compared to passenger EVs, the electric truck market is projected to register a CAGR of 9.16%.

Financial 109
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Global Customer Success Software Market share: 2022 Edition

CustomerSuccessBox

million in USD (2026). from 2021 – 2026. Old players are emerging with unique and innovative solutions to conserve the market share and to be the industry leaders. The global customer success software market share will rise in 2022. It will grow from 978.22 million in USD (2020) to 3,538.03

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Empirix Launches New Hammer Partner Program to Capitalize on the Growth of the Contact Center as a Service Market (CCaaS)

CSM Magazine

Leveraging more than 20 years of experience and innovations, Empirix solutions based on Hammer technology accommodate all existing service pricing models including hybrid, cloud-based, on-premise, subscription based and perpetual licences. “We About Empirix.

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How Telemarketing Philippines is Revolutionizing the Game Development Industry

Magellan Solutions

The Gaming Industry, Trend and Innovation Overview. In fact, the Gaming market size is projected to reach USD 398950 Million by 2026, from USD 192150 Million in 2019, at a CAGR of 11.0% during 2021-2026 because of this. during 2021-2026 because of this.

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Ecommerce vs. brick-and-mortar: Unlocking retail success in 2022

Think Customers

In the wake of several factors not limited to COVID-19, including the rise of ecommerce, research from UBS predicts that around 80,000 retail stores may shut down permanently by 2026. Customers still want in-person experiences; nearly half of respondents in a recent survey by Raydiant prefer physical experiences when given the choice.

2022 52