West Monroe
OCTOBER 19, 2023
trillion by 2026—representing a 57% increase from 2023. ” What’s more, 20% expect investments in artificial intelligence (AI) to increase by at least 50%. Expectations for return on investments are high. This doesn’t always create a return on investment—and in some cases works against it.
West Monroe
OCTOBER 19, 2023
trillion by 2026—representing a 57% increase from 2023. ” What’s more, 20% expect investments in artificial intelligence (AI) to increase by at least 50%. Expectations for return on investments are high. This doesn’t always create a return on investment—and in some cases works against it.
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Lumoa
SEPTEMBER 11, 2023
billion in 2026, it’s clear that investing in a customer experience solution like Lumoa is worthwhile. Having a solid customer experience strategy in place delivers returns on investment over time. From a global market worth $9.5 billion in 2021 to a predicted market worth of $16.9
Lumoa
SEPTEMBER 11, 2023
billion in 2026, it’s clear that investing in a customer experience solution like Lumoa is worthwhile. Having a solid customer experience strategy in place delivers returns on investment over time. From a global market worth $9.5 billion in 2021 to a predicted market worth of $16.9
West Monroe
JUNE 26, 2023
Overall, investments and capitalizing on digital advantages in my opinion will be the driver of growth and return on investments in the future. I think focusing on this type of insight is going to be key in the current market environment. The third trend is about the symbiotic relationship between technology and customer trust.
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